Effective Date: October 14, 2026
Houston Gliders (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and what choices you may have regarding your information when you visit or make a purchase through our website.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website, place an order, create an account, or contact us.
Personal Information
Name and contact details.
Email address and phone number.
Billing and shipping addresses.
Account login information.
Order history and purchase details.
Information you provide through contact forms, reviews, or customer service communications.
Payment Information
When you make a purchase, your payment may be processed by a third-party payment provider. We may receive transaction details, payment status, and limited payment-related information. We do not intend to collect or store full payment card numbers or security codes on our own systems unless expressly disclosed and handled through an appropriate secure payment process.
Website and Technical Information
We may collect technical information such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, improve the shopping experience, and, where applicable, support advertising.
2. How We Use Your Information
Houston Gliders may use collected information to:
Process and fulfill orders.
Arrange shipping and provide order updates.
Respond to questions and customer service requests.
Manage customer accounts.
Improve our website, products, and services.
Maintain website security and prevent fraudulent activity.
Send promotional emails when permitted by law and, where required, with your consent.
Maintain business, tax, and transaction records.
Comply with legal obligations and enforce our policies.
You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the message, where available.
3. How We Share Your Information
We do not sell your personal information for money. We may share information with trusted third parties when reasonably necessary to operate our business, including:
Payment processors: To process and verify transactions.
Shipping and delivery providers: To deliver orders.
Website hosting and e-commerce providers: To maintain our website and process orders.
Analytics and marketing providers: To understand website usage and support permitted marketing activities.
Professional advisers and authorities: When necessary for legal compliance, dispute resolution, fraud prevention, or the protection of our rights.
These parties may process information under their own privacy policies or under contractual arrangements with us, depending on the service they provide.
Some advertising or analytics technologies may involve the sharing of online identifiers or browsing activity. Where applicable law requires consent or provides an opt-out right, we will honor those requirements.
4. Cookies and Website Tracking
Cookies are small files stored on your device that help websites function properly and remember certain information.
We may use cookies to:
Keep shopping carts and account sessions functioning.
Remember website preferences.
Understand website traffic and performance.
Support advertising and marketing, where applicable.
You can manage cookies through your browser settings. Disabling certain cookies may affect website features or checkout functionality.
Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.
5. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through our website.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, legal compliance, accounting, dispute resolution, and security.
Retention periods vary depending on the type of information and our legal obligations. When information is no longer needed, we will take reasonable steps to delete it, destroy it, or de-identify it, as appropriate.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of certain personal information.
Obtain a copy of certain information in a portable format.
Opt out of certain targeted advertising or other data processing where applicable.
Withdraw consent where processing is based on consent.
Appeal certain privacy decisions, where required by law.
To exercise an applicable right, contact us using the information in the Contact Us section below. We may need to verify your identity before responding.
We will process requests in accordance with applicable law. Some requests may be subject to legal exceptions, such as retaining records required for tax, accounting, security, or legal purposes.
8. Data Deletion Requests
If you would like to request deletion of your personal information, please contact Houston Gliders using the contact information below.
Please provide your name, the email address associated with your account or order, and a description of your request. We may request additional information to verify your identity.
For more details about how we handle these requests, please review our separate Data Deletion Policy on our website.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.
We are not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website is intended for a general audience and is not knowingly directed toward children under 13 for the collection of personal information without the legally required authorization.
If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take appropriate steps to review and address the information.
Parents or guardians who believe a child has provided personal information to us may contact us using the details below.
11. Email Communications and Marketing
If you sign up to receive promotional communications, we may use your email address to share updates, offers, product information, or news about Houston Gliders.
You can opt out of marketing emails at any time. Even if you opt out of promotional messages, we may still send necessary transactional or service-related communications, such as order confirmations or important account notices.
12. Privacy Rights for Texas Residents
Texas residents may have specific privacy rights under applicable Texas law, including the Texas Data Privacy and Security Act, when the law applies to a business and its processing activities.
Depending on eligibility and applicable exceptions, these rights may include requesting access to, correction of, or deletion of certain personal data; obtaining a portable copy of certain data; and opting out of certain targeted advertising, sales of personal data, or profiling decisions that produce legal or similarly significant effects.
To submit a request, contact us using the information below. If we decline a request, you may ask us to review the decision by replying to our response and identifying the decision you would like reconsidered. We will provide any required instructions for exercising an appeal right.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, or legal obligations.
Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:
Business Name: Houston Gliders
Website: www.houstongliders.com
Privacy Contact Email: houstongliders@gmail.com
We value your trust and are committed to treating your personal information responsibly.
Houston Gliders Data Deletion Policy
Effective Date: October 14, 2026
At Houston Gliders, we respect your privacy and are committed to protecting your personal information. This Data Deletion Policy explains how you can request the deletion of your personal data and how we handle those requests.
1. Information We May Collect
Depending on how you use our website, Houston Gliders may collect personal information such as:
Name and contact information.
Email address and phone number.
Shipping and billing addresses.
Order and purchase history.
Account information and preferences.
Information submitted through contact forms or customer service inquiries.
Payment information may be processed and stored by third-party payment providers in accordance with their own policies.
2. How to Request Data Deletion
You may request the deletion of personal information that Houston Gliders has collected about you.
To submit a request, contact us using the contact information provided on our website. Please include the following information:
Your name.
The email address associated with your account or purchases.
A request stating that you would like your personal data deleted.
For your protection, we may ask you to verify your identity before processing your request.
3. How We Process Deletion Requests
After receiving a valid request, Houston Gliders will review it and take appropriate steps to delete the personal information covered by the request.
We will aim to process eligible requests within 30 days, or within any shorter period required by applicable law. If additional time is legally permitted and necessary, we will notify you as required.
Deleting your data may result in the closure of your website account, removal of saved preferences, or loss of access to certain services.
4. Information We May Need to Retain
In some circumstances, we may be required or permitted to retain certain information, including information necessary to:
Comply with tax, accounting, or other legal obligations.
Maintain records of transactions and purchases.
Resolve disputes or enforce our agreements.
Detect, prevent, or investigate fraud and security issues.
Any information retained for these purposes will be handled in accordance with applicable law and our privacy practices.
5. Third-Party Services
Houston Gliders may use third-party services to operate its website, process payments, manage orders, or provide other services.
Where applicable, we will take reasonable steps to communicate relevant deletion requests to service providers that process personal information on our behalf. Third-party services may have separate retention requirements and privacy policies.
6. Children's Privacy
Houston Gliders does not knowingly collect personal information from children in violation of applicable privacy laws. If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.
7. Your Privacy Rights
Depending on your location and applicable law, you may have additional rights regarding your personal information, including the right to access, correct, or delete certain information.
We will review and respond to requests in accordance with applicable privacy laws.
8. Changes to This Policy
Houston Gliders may update this Data Deletion Policy from time to time. Any updates will be posted on this page with a revised effective date.
9. Contact Houston Gliders
If you have questions about this policy or would like to request the deletion of your personal information, please contact us through the contact page on our website.
Business: Houston Gliders
Website: www.houstongliders.com
Email: houstongliders@gmail.com
We appreciate your trust in Houston Gliders and are committed to handling your personal information responsibly.